Do you provide a guarantee?
Absolutely!  We have a 100% satisfactory policy; so if you are dissatisfied with the final copy, we will rewrite the document at no charge.  Request service utilizing our secure, on-line form.

Why use an online service?
Actually, the question should be 'why not use an online service?'.  We are convenient, prompt, and affordable.  An online service fits into even the busiest of schedules, so information is provided and drafts are reviewed at your convenience -- whether 2:00 in the morning or 1:00 in the afternoon. Request service utilizing our secure, on-line form.

Am I secure?
Client information *will never* be sold to a third party.  Details such as contact name, address, employment history, and credit card information are submitted via our secure server.   Request service utilizing our secure, on-line form.

Explain, in detail, your process.
Once submitted, a confirmation e-mail is sent to you confirming the services requested along with the deposit amount.  Since each document and order is reviewed by a qualified writer and/or career specialist, an industry-specific and individual questionnaire is sent to you within 1* business day for processing.  The length of the questionnaire is dictated by the magnitude of change required to the existing résumé (if submitted), target position, industry, and length of experience.  Once your writer receives all information, a draft is sent to you within 2 business days.  Changes are made according to your request, and another draft is sent for final review.  The entire process takes approximately 2-4 business days.  Request service utilizing our secure, on-line form.

* Possibly 2 days, depending upon the time or day the order's requested.  

How do your documents compare to your competitors?
Our documents are continuously being published, solidifying that we maintain high-quality standards for all projects.  Couple this with the countless positive comments from our clients, excellent credentials and high marks on in-house surveys, and we are certain you'll agree:  our clients are given top-notch service.  Request service utilizing our secure, on-line form.

What qualifies your company to help me?
Our writers are each specialized in various industries, and possess qualifications, such as Certified Professional Résumé Writer, Certified Employment Interview Profession, Certified Résumé Writer, Credentialed Career Master, and so on.  A number of our résumés have been published, along with a number of career articles and industry books.  Request service utilizing our secure, on-line form.

Name other perks to using your service.
Our office issues a quarterly newsletter that includes articles, tips, and suggestions relevant to your job search.  Additionally, we send weekly Career Tips that focus upon problems or concerns facing job seekers.  Each of these resources are designed to optimize your job search tactics and empower you to obtain a better position.  Request service utilizing our secure, on-line form.